Whether developing a new insurance program or revitalizing an existing one, Trust Risk Management Services, Inc. (TRMS), provides a new model that produces better results than can be offered by the conventional insurance industry approach to program management. We provide the advanced services and technology your program demands, while you improve your ability to participate in your program's performance, growth, and financial success. As Program Administrator, TRMS offers a range of solutions that may improve your program's ability to achieve:
- Enhanced potential for financial performance and revenue;
- More collaboration over marketing, messaging, and affinity development;
- Enhanced potential for financial performance and revenue;
- Better control over program design and features; and
- Better coverage through a stronger relationship with the insurance carrier.
TRMS provides full program management services, including automated underwriting, policy lifecycle processing, customer service, and carrier relations. Your members can speak with our licensed customer service representatives or conduct their business at any time through our Online Service Center.
The technical infrastructure is provided through Odin — a sophisticated web-based platform which supports policy management and communications for everyone in our programs. Odin enables TRMS to manage very large numbers of transactions, while reducing the frictional events that slow processes, add costs, and erode service levels. Most important is the ease of access, dynamic design and intuitive user interface that permits members to effectively manage their insurance needs.
TRMS identifies core issues impacting your members, analyzes the particular risks they face and their insurance needs, establishes and maintains relationships with leading insurance carriers, and provides highly efficient customer support. Our approach can have significant advantages over more traditional endorsement models.
